The Lettings Centre


What services do you offer?

We offer two types of service - Fully Managed and a tenant find only service.

We recently achieved 99% satisfaction in an independent survey carried out by the Property Ombudsman.
Back to top

How do your services differ?

Fully managed service is the route landlords wish to go down if they would like to remain away from the rental and let us deal with all the work.

The tenant find only service is what it says on the tin - we find a tenant for you including everything we do for fully managed service up until the point of moving in. The tenants will then receive the landlord's details in their moving in packs for future reference.

For more information regarding the services please contact us to arrange a free no obligation Valuation and we can go through our services in more detail
Back to top

What are your fees?

Fully managed service is just 12% (incl. VAT) of the monthly rental income and our Tenant find only service is a one off fee equivalent to 12% (incl. VAT) of the first six months rent. It is also important to note that we do not charge any upfront fees. We will only charge you once we have done our job and found you a tenant!
Back to top

Do you offer an insurance plan for rent arrears/legal fees?

Yes, rent and legal expenses insurance can be added to managed letting for a premium of £9.00 per property per month.

This covers the legal cost and work for an eviction, and covers loss of rent up to 6 months with 1 month rental income as an excess.
Back to top

How often do you carry out property visits?

As well as collecting the rent promptly, ensuring your property is being looked after is one of our top priorities. Our initial property visit is usually around 12 weeks after the tenant has moved in. This is to make sure they have settled in well and there are no teething problems. We also believe in ensuring we have a good relationship with your tenants too, as happy tenants tend to look after properties better and pay the rent on time. After our initial visit, we re-visit every 6 or 12 months as required and shortly before the end of a tenancy.

We will contact you after each visit to report back and to advise if there are any problems.
Back to top

I would like to put my property on with The Lettings Centre

We offer free, no obligation valuations and give you an honest price which takes into consideration the current market, the type of tenant you would like and the area in which the property is in. If you wish to go ahead and instruct us to market your property, we will send out an agency agreement along with our fees - 12% (incl. VAT) for managed or 12% (incl. VAT) of the first six months rent for tenant find.

We then come out and take photos of your property along with some measurements and both external and internal property descriptions.
Back to top

What do I need to do before you come for an instruction visit?

Our visit does include taking photographs make sure the property is clean and clutter is tidied away. If the property is still in the process of getting ready to let, we can take external pictures only to begin marketing, in this case a floor plan may be useful.
Back to top

How do you choose the right tenant for my property?

It is important for us to make sure the right tenant goes into the right property - we like to discuss with you your preferences such as non-smokers, no pets etc. We then only match tenants to suitable properties and meet them at the viewing to make sure the property is right for them and vice-versa.
Back to top

Rent guarantee?

We put all provisional tenants through a referencing process. This looks at Credit history, previous landlord references and employment references. If the tenant is to the top of their affordability limit, we safeguard your rent by asking them to provide a Guarantor who would step in should there be any arrears.

We also offer optional Rent Guarantee Insurance with our managed lettings.
Back to top

What deposit do you take?

We normally take a months rent plus £150 rounded up to the nearest £50. ie if the rent is £775 we would ask for a deposit of £950. Some Landlords ask for a different amount, just let us know your requirements.

We hold the deposit in a designated Client account and register it with The Tenancy Deposit Scheme. Providing the property is given back in the same condition that it was let, the Deposit gets returned to the tenant at the end of the tenancy. If there are any issues, such as property damage or rent arrears, part or all of the Deposit can be held back to cover the costs.

If you agree to the tenant having a cat or a dog, we request an additional £200 surcharge to cover the costs of professional cleaning at the end of the tenacy.
Back to top

© Copyright The Lettings Centre Ltd 2014