The Lettings Centre

Feedback

We're pround of the positive feedback we've received from our customers.

Take a look at the positive scores we've received, as tracked by the UK's independent Property Ombudsman.

Ombudsman Ratings

Would recommend 100%

Professional 98%

Knowledgable 100%

Understanding 99%

Friendly 99%

Helpful 99%

Customer Comments

"Good clear, efficient service"

"Very happy with The Lettings Centre, will recommend"

"From my personal experience with The Lettings Centre... that the company dealt with my request in a very positive and professional way and the staff at the office were very polite and welcoming... and dealt with my request in a very professional and friendly way".

Agent Questionnaire

Q1: How do you feel our Company dealt with your initial enquiry and move in?
Q2: During the term of the tenancy how well do you feel we dealt with the management?
Q3: Is there anything we can do to help improve our service?
Q4: Would you recommend us to your friends and family?

Complaints Process

We also operate a formal complaints process, details of which can be found within this linked document.

Complaints Procedure.pdf